Privacy Policy

1. Who We Are

This Privacy Policy explains how Nick Himo S.R.L. (“Company”, “we”, “us”) collects, uses, shares, and protects personal data in the course of providing our Services.

Controller: Nick Himo S.R.L.
Company number: 1023600034825
Registered address: Valea Trandafirilor, Chișinău, Moldova
Contact for privacy matters: support@nickhimo.com

2. Scope

This Policy applies to:

  • Visitors to our website nickhimo.com

  • Clients who purchase or participate in our Services

  • Business contacts and newsletter subscribers

Our Services are strictly B2B and intended for company representatives and professionals.

3. Data We Collect

We collect the following categories of data:

3.1 Data you provide directly

  • Identity & contact: name, company, job title, email, phone.

  • Booking & billing: chosen Service, billing details, VAT ID if provided, payment status.

  • Coaching context: business notes, materials, goals shared during sessions.

  • Communications: emails, forms, testimonials, survey answers.

3.2 Data we collect automatically (cookies & analytics)

  • Device data: IP address, browser type, pages visited, referrer.

  • Tools: Google Analytics (via Squarespace), Squarespace analytics.

  • Cookies: essential for functionality, optional for analytics/marketing (only with consent).

3.3 Tools & processors we use

  • Scheduling: Calendly

  • Payments: PayPal (card details not stored by us), bank transfer

  • Email/newsletter: Squarespace

  • Analytics: Google Analytics (via Squarespace)

  • Storage: Google Drive

  • Video calls: Zoom / Google Meet

  • Collaboration: Miro (for interactive workshops and canvases)

  • AI tools: ChatGPT (by OpenAI) – occasionally used to assist in improving business models and generating ideas. Data shared is limited to the context required, and clients are advised not to provide sensitive personal information.

  • Transcripts: MacWhisper (local software, no cloud processing)

4. Session Recordings & Transcripts

  • With client consent, we may record coaching sessions (Zoom/Google Meet).

  • Recordings are shared via Google Drive and retained for up to 12 months.

  • Transcripts may be generated using MacWhisper (local processing only).

5. Why We Use Your Data (Purposes & Lawful Bases)

  • Contract: to deliver Services you book.

  • Legal obligation: invoicing, tax records.

  • Legitimate interests: service improvement, security, record-keeping.

  • Consent: newsletters, marketing emails, testimonials, recordings.

6. Retention

  • Coaching notes & session records: 12 months after the program ends.

  • Invoices & accounting: 10 years (legal obligation).

  • Marketing emails: until you unsubscribe.

  • Analytics data: per tool defaults, aggregated or anonymized where possible.

7. International Transfers

Some processors (e.g., Google, PayPal) may transfer data outside the EEA. Where this occurs, we rely on safeguards such as EU Standard Contractual Clauses (SCCs).

8. Your Rights under GDPR

You may request to:

  • Access your data

  • Rectify inaccuracies

  • Erase data (“right to be forgotten”)

  • Restrict processing

  • Object to processing (esp. marketing)

  • Receive data in portable format

  • Withdraw consent at any time (does not affect past processing)

To exercise rights, contact us at support@nickhimo.com. You may also lodge a complaint with your local Data Protection Authority, or in Moldova with the National Center for Personal Data Protection (NCPDP).

9. Security

We implement technical and organizational measures including encryption in transit, access controls, and confidentiality agreements. While no method is 100% secure, we will notify regulators and affected individuals of personal data breaches as required by law.

10. Children

Our Services are intended for adults (CEOs, founders, business professionals). We do not knowingly collect data from children under 18.

11. Updates to this Policy

We may update this Privacy Policy. We will post the updated version with a new “Last updated” date. Material changes may be notified more prominently.

Contact
Nick Himo S.R.L.
Valea Trandafirilor, Chișinău, Moldova
Company number: 1023600034825
📧 support@nickhimo.com